Medicine Delivery in Mansoura and the Delta: How to Order Safely
The steps for ordering medicine online in Mansoura and Delta cities, the documents required for prescription drugs, and tips for keeping medication safe in transit.
Delivering medicine is different from any other delivery service — there's a critical time window, storage requirements, and some medications require a prescription. That's why this service runs on clearer rules.
How to place an order
- Select the pharmacy service in the app.
- Type the medicine name, or take a photo of the box or the prescription.
- The pharmacy confirms availability and price before the captain heads out.
- Track your order to your door and pay in cash or online.
Medications that require a prescription
Controlled medications cannot be dispensed without a valid prescription. You'll need to upload a clear photo of the prescription, and the pharmacist decides on dispensing it in line with the law.
Important tips
- Order heat-sensitive medications outside the hottest hours of the day.
- Check the expiry date in front of the captain before they leave.
- Keep your receipt in case you need a replacement or have a question.
- If a medicine is unavailable, the pharmacist may suggest an alternative with the same active ingredient, subject to your approval.
Frequently asked questions
Yes, as long as you upload a clear photo of a valid prescription. Dispensing is subject to the pharmacist's judgment and the law.
